DeBox FAQs
1. Where can I get support?
- Official account: DeBox Official
- Beginner community: Join the DeBox beginner community
- Technical discussion group: Join the DeBox technical discussion group
2. How do I report a product issue?
In DeBox, go to My, select Settings in the upper-right corner, and then select Feedback to submit the issue details.
3. Where can I obtain OpenAPI credentials?
Create a bot through BotMother, then obtain its App Key and App Secret from the bot management page. App Key is the same credential called API Key in the OpenAPI documentation. See DeBox Bot Development Overview for the complete path.
4. Which Chain IDs are used in developer integrations?
The table below is a Chain ID reference for developer integrations. It does not guarantee that every DeBox capability supports every listed network. Check the relevant DApp, Deep Link, Shares, or blockchain-button documentation for capability-specific support.
Documentation reviewed: August 6, 2026.
| Chain ID | Chain Name |
|---|---|
| -200 | Solana |
| 1 | Ethereum |
| 10 | Optimism |
| 56 | BNB |
| 137 | Polygon |
| 196 | X Layer |
| 250 | Fantom |
| 324 | ZkSync Era |
| 4200 | Merlin |
| 5000 | Mantle |
| 8453 | Base |
| 42161 | Arbitrum |
| 43114 | Avalanche |
| 59144 | Linea |
| 81457 | Blast |
| 200901 | Bitlayer |
| 534352 | Scroll |
5. Where are developer integration docs?
- OpenAPI: DeBox Developer OpenAPI
- Bot guide: DeBox Bot Guide
- Go SDK (long polling): DeBox Bot Go SDK
- Go SDK (webhook): DeBox Bot Go SDK Webhook