DeBoxQA
DeBox FAQs
1. Where can I get official support?
- Official account: DeBox Official
- Official support group: DeBox Support
2. How do I report a product issue?
In the official support group, click the ⊕ button and choose the ticket option to submit detailed issue information.
3. Where can I obtain Open Platform credentials?
Get App ID, API Key, and App Secret from the DeBox developer portal: developer.debox.pro
4. Which chains are currently supported?
Current chain list:
| Chain ID | Chain Name |
|---|---|
| -200 | Solana |
| 1 | Ethereum |
| 10 | Optimism |
| 56 | BNB |
| 137 | Polygon |
| 196 | X Layer |
| 250 | Fantom |
| 324 | ZkSync Era |
| 4200 | Merlin |
| 5000 | Mantle |
| 8453 | Base |
| 42161 | Arbitrum |
| 43114 | Avalanche |
| 59144 | Linea |
| 81457 | Blast |
| 200901 | Bitlayer |
| 534352 | Scroll |
5. Where are developer integration docs?
- OpenAPI: DeBox Developer OpenAPI
- Bot guide: DeBox Bot Guide
- Go SDK (long polling): DeBox Bot Go SDK
- Go SDK (webhook): DeBox Bot Go SDK Webhook